Often the the best way to solve a problem is to download the latest version of Puzzle Player. Click on Help and then About to find out what version of Puzzle Player you have. Then check the Download page or Revision History to see if a newer version is available.

  Support Options  

1. Help on the Web. Read the help file for Puzzle Player.
2. Knowledgebase. Search for answers to common issues.
3. Search the entire Puzzle Player web site.
4. Questions? Email us at info@wintools.com.
5. Report a bug.
6. Request a feature.
7. Contact us via e-mail or by phone. Before calling or sending us an email, please review our Helping Us Help You guidelines.

  Other support issues  

• System requirements.
• Java Runtime Environment (JRE). Puzzle Player requires the JRE if it is not already installed.
• Update Notices. Receive notifications of updates to Puzzle Player.
• Upgrade policy.
• Lost your license?
• Request replacement CD-ROM.